LUXURY ESTATE MANAGER & CLIENT REPRESENTATIVE FOR ELITE CLIENTS

“ We were overwhelmed and understaffed and Hayley stepped in and immediately took control of the situation. She was invaluable, has a positive 'can do' energy and was reliable, of good humor, and extremely professional and organized” - MWA

Hello,

I’m Hayley. A trusted Client Representative and Estate Manager for exclusive clients and their luxury estates in Los Angeles, CA.

With more than 7 years in luxury client services, estate management, and operations leadership across the US, the true meaning of client advocacy is second nature. Serving as the vital link between vision and execution — managing communication, overseeing complex projects, and ensuring that every detail reflects the standards clients expect. Whether navigating multimillion-dollar renovations or day-to-day operations, every relationship is met with clarity, care, and commitment."

Studio City

Beverly Hills

Hollywood

Bel Air

Santa Monica

SKILLS

A warm, dedicated and dynamic Estate Manager, Project Lead, and Executive Assistant with a proven track record of excellence for high-net-worth individuals. Skilled in developing and implementing effective day to day logistical strategies that enhance relationships and optimize schedules for busy professionals. Known for a collaborative approach to household management, streamlining processes, and managing budgets while maintaining highly motivated teams.

Providing confidential executive, practical and administrative assistance to high profile public figures and high net worth individuals, working closely with their families, Personal Assistant, Publicists, Agents and in house staff.

ABOUT

In 2018, I moved from London to Los Angeles to support my husband's career in the film industry. With degrees in Psychology and Social Work, I have 15 years of experience in emergency health services in the UK. Juggling competing priorities and bringing calm to chaos is my speciality. Thriving on challenges, currently I am training to become an Aircraft Pilot.

AVAILABILITY

Independent Contractor currently seeking full time permanent work. Open to continued short term project work to help you fast track any project or cover staff absences

nottleh11@gmail.com

+1 (424) 744 9690

TESTIMONIALS

“ We were overwhelmed and understaffed and Hayley stepped in and immediately took control of the situation. She was invaluable, has a positive 'can do' energy and was reliable, of good humor, and extremely professional and organized. She was also able to work quickly and independently, even under stressful conditions. We would absolutely rehire her again in a second if given the opportunity.” - MWA

“I worked with Hayley on a very special interior design project with a very particular client. Seamless communication, always with good cheer. She’s able to set a tone and warmth to potentially tricky creative meetings, taking brilliant notes and laying out clear direction” - GM, Interior Designer

“We travel a lot and Hayley co-ordinates our utilities, house insurance, house accounting, oversees our safety via managing our security and has interviewed and supported with all staffing for the home. She is currently working with architects, GC’s and city permitters and is leading on several of our home renovation projects. Hayley is an excellent communicator, generous, supportive, respects our privacy and ads little touches to the home for when we return from travel. We highly recommend Hayley” - MM

“Hayley inducted me to a new team and a new role as Personal Assistant. She was so supportive in so many ways as I navigated new territory, she did more than she had to in so many areas and none of it went unnoticed. Not to mention and incredibly detailed handover when she wrapped up her House Manager role” - AC